FAQs
WHERE IS MUNROLONDON BASED?
LONDON, UNITED KINGDOM
DOES MUNROLONDON SHIP WORLDWIDE?
WE SHIP TO EVERY COUNTRY WORLDWIDE, A TRACKING NUMBER IS AVAILABLE AND WILL BE SENT VIA EMAIL THE DAY IT LEAVES THE OFFICE. 0VER 50% OF OUR CUSTOMERS ARE LOCATED OUTSIDE OF THE UK.
WHAT CURRENCY DO YOU ACCEPT?
ALL CURRENCIES, WHEN AN ORDER IS PAID FOR WITH PAYPAL OR A CREDIT CARD YOUR BANK WILL CONVERT IT INTO THE CORRECT CURRENCY
HOW LONG DOES IT TAKE ONCE MY PACKAGE HAS BEEN SHIPPED?
WE CURRENTLY SHIP VIA ROYAL MAIL, WE AIM TO POST THE NEXT WORKING DAY WHENEVER POSSIBLE.
UK: FIRST CLASS ROYAL MAIL (AIM TO BE NEXT WORKING DAY)
EUROPE: 4 — 7 DAYS
USA: 5 — 10 DAYS
REST OF THE WORLD: 7 — 11 DAYS
DUE TO THE CURRENT COVID-19 SITUATION DELIVERY TIMES MAY VARY
DOES MUNROLONDON OFFER FREE SHIPPING?
YES, WE CURRENTLY OFFER FREE WORLDWIDE SHIPPING ON ALL ORDERS OVER:
UNITED KINGDOM - £40
EUROPE - £150
OUTSIDE OF EUROPE - £150
CAN I RETURN A MY ORDER OR EXCHANGE SIZE?
YES, PLEASE GET IN TOUCH VIA EMAIL FOR A RETURNS FORM
(PLEASE INCLUDE ORDER NUMBER)
CONTACT EMAIL:
bradley@munrolondon.com
Any order cancelations must be done within 1 hour of placing your order. this is due to us shipping the order after the purchase
THE PACKAGE MUST BE SHIPPED BACK WITHIN 14 DAYS FROM ARRIVAL.
WASHING INSTRUCTIONS?
COLD HAND WASH ONLY
Do not dry clean
MUNROLONDON cannot be liable for any damage caused by machine washing