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SHIPPING POLICY


 

MUNROLONDON™️ SHIPPING INFORMATION:

UK Customers

There will be no change to domestic shipping post Brexit.

UK shipping times are currently slightly longer due to Covid-19 so please allow for an additional 1-2 days for delivery.

All UK mail will be shipping via Royal Mail Tracked and a tracking number will be automatically emailed to you when your item is dispatched.  

EU Customers

All orders will be posted using Royal mail Tracked. You will receive a tracking number automatically once the order has been shipped.

Delivery times may be slightly longer due to Covid-19 delays.

Customs & Duties -

Due to Brexit some EU customers may be required to pay Customs & Duties. This is currently completely out of our control and we are looking into every possible option to rectify this as quickly as possible. We are only a small business but will do everything in our power to make this transition as smooth as possible and keep any costs to an absolute minimum.  

Refusing Customs & Duties -

If you choose to refuse the customs fee and the parcel is returned back to MUNROLONDON, a shipping & handling fee may be deducted from your refund.

When importing items outside of the UK, this will always incur a customs inspection which we always provide the correct paperwork for.

If you're still unsure on whether you'll be subject to customs fees, we'd recommend contacting your local customs office for more information before placing your order.

 

Non EU Customers

All orders will be posted using Royal Mail Tracked.

A tracking number will be automatically emailed to you on dispatch.  

Please be aware there may delivery times may vary due to Covid-19 and advanced customs checks.

I’d like to take a moment to say a huge thank you for all of your support, these are incredibly tricky times and we really appreciate you.

Thank you

MUNROLONDON

FOR ANY FURTHER QUESTIONS PLEASE EMAIL AT:      bradley@munrolondon.com